Speed Post News Network
Darbhanga: With the legalization of demand for redressal of grievances of the people through launching of Bihar right to public grievance redressal Act (BPGRA) by CM Nitish Kumar on June 5, people in Darbhanga district have started resorting to filing complaints for redressal at the sub- divisional and district level public grievance redressal offices.
Altogether 28 people filed petitions for redressal of their respective grievances on Monday and Tuesday. While 24 petitions have been filed at Darbhanga sadar grievance redressal office, two petitions each were filed at Benipur sub -divisional office and district level office.
According to sources, most of the grievances relate to land encroachment, irregularity in road construction and allotment of Indira Awas, faulty power supply, non- performing public distribution shops and other fields. Interestingly, Neelam Devi of village Dadarwara under Baheri block of the district came to Darbhanga Sadar office and filed complaint about non-receipt of ATM Pin from a nationalized bank. She alleged that the des[ite Bank had given her ATM card but PIN has not been provided to her despite her repeated requests. It is to be noted that under this provision within 60 days from the filing date, the complainant will have to be informed about redressal of his or her grievances. Before redressal, hearing of the complaint would be held in the presence of the official of the department concerned against which complaint has been filed.