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New Delhi: To provide round the clock security related assistance to passengers including women passengers, a three digit security helpline number 182 has become functional through Divisional Security Control Rooms of Railway Protection Force (RPF) in Indian Railways. This helpline is manned by RPF personnel and can be accessed by passengers including women during their journey by Railways. In addition, another All India Helpline 138 receives call for assistance for cleanliness, food and catering, coach maintenance, medical emergency and linen. This information given by the Minister of State for Railways Rajen Gohain in written reply to a question in Lok Sabha on November 30, 2016, according to a PIB release.
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