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New Delhi : RBI has directed all the banks in the country to take steps for ensuring safety of the cash vending machines of their banks. The Reserve Bank of India (RBI) has informed that in order to mitigate risks involved in open cash replenishment/ top-up in ATMs, instructions were issued by RBI to all banks, vide RBI’s Circular dated April 12, 2018, regarding usage of lockable cassettes in the ATMs of banks, which shall be swapped at the time of cash replenishment.
The RBI has informed that the number of instances of burglary, dacoity, robbery and theft in ATMs, as reported by banks and financial institutions to RBI, were 303 in 2017-18 and 515 in 2018-19. The amount involved was Rs 11.22 crore and Rs 25.47 crore respectively.
In order to mitigate risks in ATM operations and enhance their security, the following instructions were issued by RBI to all banks vide RBI’s Circular dated June 14, 2019: All ATMs shall be operated for cash replenishment only with digital One Time Combination (OTC) locks, All ATMs shall be grouted to a structure (wall, pillar, floor, etc.), except for ATMs installed in highly secured premises such as airports, etc. which have adequate CCTV coverage and are guarded by state / central security personnel, Banks to consider rolling out a comprehensive e-surveillance mechanism at the ATMs to ensure timely alerts and quick response.
This was stated by Anurag Singh Thakur, Minister of State for Finance & Corporate Affairs, in written reply to a question in Lok Sabha on July 9, 2019, according to a PIB release.
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