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New Delhi : Online writing of Annual Performance Appraisal Report (APAR)  in Smart Performance Appraisal Report Recording Online Window (SPARROW) for Indian Revenue Service  (C&CE) Officers has already been implemented since   2016-17. As part of CBIC’s constant endeavour for better HR management, online writing of APARs in SPARROW has now been launched for over 46,000 Group B & C officers of Central Board of Indirect Taxes & Custtoms (CBIC) working in its various formations across the country.

The project was inaugurated by P K Das, Chairman, CBIC, on May 15, 2019, from the Board Office, North Block, New Delhi, in presence of Member (Admn)-CBIC A K Pandey, and officers of DGHRM-CBIC. The Directorate General of Human Resource Management (DGHRM), the HR arm of CBIC, is the implementing agency of this ambitious project. It is being implemented in over 400 formations of CBIC across the country.

SPARROW-CBIC is one of its kind in terms of scale/ number of employees covered as far as Central Government Departments are concerned. It brings a complete change in APAR management of such large number of Group ‘B’ & ‘C’ Officers/ Staff of CBIC, which would, in turn, lead to better HR Management, according to a PIB release.

This project leverages modern technology for enhancing the overall efficiency and morale of the huge workforce working in Central GST and Customs formations of CBIC. The project is an important milestone in the journey towards digitisation and paper less working.

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